SHIPPING & DELIVERY

All orders will be processed starting from the 24 business hours after receiving the confirmation email. After this time, they will be prepared in a maximum of 1-3 working days (weekends and holidays excluded).

An email with a track & trace number will be sent to the customer once the order has left our warehouse.

Please mind that undeliverable packages for missing address/information will be sent back to the shipper and refunded once received and processed at our shipping hub.

IMPORT TAXES AND CUSTOMS FEES 

For specific areas and Extra EU Countries, shipments may suffer delays due to customs blocks in import or export. HB is not responsible in any case for customs duty blocks as every country has its own regulations regarding import/export commerce. Duty taxes are applied from the single country Customs Office, for this reason, we are not able to provide or foresee the relative amounts.

The payment of any import taxes is sole responsibility of customer who has to provide the payment of the relative amount upon delivery. If the customer is not willing to pay these fees, the shipment cannot be delivered and it will be returned to the sender charging the return shipping costs to the customer that will be deducted from the refund. HB won't be able to refund any amounts regarding Customs fees or import taxes.

Please mind that all orders with extra EU destination will be shipped with a detailed invoice stating the real value of goods in Euro.

SHIPPING FARES

Italy

BRT Standard ECON Courier

BRT Express Courier Free Delivery

€ 3,95

Free over € 79,00

    San Marino

    DHL ECON 

    DHL ECON Free Delivery

    € 4,95

    Free over € 150,00

      Vatican City

      DHL ECON 

      DHL ECON Free Delivery

      € 8,90

      Free over € 150,00

      EU Countries

      FedEx Standard ECON 

      FedEx Standard ECON Free Delivery

      DHL Express ECX

      From € 7,50 (available at  check-out)

      Free over € 150,00

      € 14,95

      Extra EU Countries

      DHL Express WPX 

      DHL Express WPX Free Delivery

      From € 12,95 (available at check-out)

      Free over € 150,00

      Rest of World

      DHL Express WPX 

      DHL Express WPX Free Delivery

      Available at check-out

      Free over € 400,00

      Russia 

      EMS Express

      EMS Express Free Delivery

      € 29,00 

      Free over € 250,00

       ATTENTION:  Shipping is not provided to Morocco, Algeria and Tunisia.