SHIPPING & DELIVERY

All orders will be processed starting from the 24 business hours after receiving the confirmation email. After this time, they will be prepared in a maximum of 1-3 working days (weekends and holidays excluded).

An email with a track & trace number will be sent to the customer once the order has left our warehouse.

Please mind that undeliverable packages for missing address/information will be sent back to the shipper and refunded once received and processed at our shipping hub.

 

IMPORT TAXES AND CUSTOMS FEES

For specific areas and Extra EU Countries, shipments may suffer delays due to customs blocks in import or export.

HB is not responsible in any case for customs duty blocks as every country has its own regulations regarding import/export commerce. Duty taxes are applied from the single country Customs Office, for this reason, we are not able to provide or foresee the relative amounts.

The payment of these import taxes is sole responsibility of customer that has to provide the payment of the relative amount upon delivery.

If the customer is not willing to pay these fees, the shipment cannot be delivered and it will be returned to the sender charging the return shipping costs to the customer. HB won't be able to refund any amounts regarding Customs fees or import taxes.

Please mind that all orders with extra EU destination will be shipped with a detailed invoice stating the real value of goods in Euro.

 

SHIPPING & HANDLING CHARGES

Please check your zone below:

  

Italy

 

BRT Express Courier

BRT Express Courier Free Delivery

BRT Express Courier Cash on Delivery

BRT Express Courier Cash on Delivery

 

3,95

Free over € 150,00

8,95

5,00 over € 150,00

 

    San Marino

     

    DHL Express ECON 2/3 Days Delivery

    DHL Express ECON Free Delivery

     

    4,95

    Free over € 150,00

     

      Vatican City

       

      DHL Express ECON 2/3 Days Delivery

      DHL Express ECON Free Delivery

       

      8,90

      Free over € 150,00

       

      EU Zone 1

      EU Zone 2

      EU Zone 3

       

      DHL Express ECONOMY

      DHL Express ECONOMY Free Delivery

      DHL Express ECX Next Day Delivery*

       

      7,50

      Free over € 150,00

      14,95

       

      EU Zone 4

       

      DHL Express ECONOMY

      DHL Express ECONOMY Free Delivery

      DHL Express ECX Next Day Delivery*

       

      8,90

      Free over € 150,00

      14,95

       

      EU Zone 5

       

      DHL Express WPX 3 Days Delivery

      DHL Express WPX Free Delivery

       

      14,95

      Free over € 150,00

       

      EU Zone 6

       

      DHL Express WPX 3 Days Delivery

      DHL Express WPX Free Delivery

       

      12,95

      Free over € 150,00

       

      EU Zone 7

       

      DHL Express WPX 3 Days Delivery

      50% OFF - DHL Express WPX 3 Days Delivery

      DHL Express WPX Free Delivery

       

      15,00

      7,50

      Free over € 250,00

       

      Zone 8

       

      DHL Express WPX 3 Days Delivery

      50% OFF - DHL Express WPX 3 Days Delivery

      DHL Express WPX Free Delivery

       

      24,95

      12,50

      Free over € 250,00 

       

      Zone 9

      Zone 10

      DHL Express WPX 3 Days Delivery

      50% OFF - DHL Express WPX 3 Days Delivery

      DHL Express WPX Free Delivery

      39,00

      20,00

      Free over € 250,00 

       

      * By choosing NEXT DAY DELIVERY the shipping will take 1 business day from the actual pick up of the courier. Please allow additional business days to process the order and prepare the parcel.

      Please note: Shipping is not available to Morocco, Algeria and Tunisia.

       

      SHIPPING ZONES

      Special zones: San Marino, Vatican City;

      Zone 1: Austria, Belgium, France, Germany, Luxembourg, Monaco, Netherlands;

      Zone 2: Spain (Canary Island excluded), United Kingdom, Isle Of Man;

      Zone 3: Croatia, Denmark, Finland, Greece, Ireland, Portugal, Sweden, Aland Islands;

      Zone 4: Bulgaria, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia;

      Zone 5: Spain (Canary Islands), Albania, Andorra, Bosnia And Herzegovina, Faroe Islands, Gibraltar, Iceland, Jersey, Kosovo, Liechtenstein, Moldova, Republic of, Montenegro, North Macedonia, Norway, Serbia, Switzerland, Turkey, Guernsey, Svalbard And Jan Maye;

      Zone 6: Canada, United States;

      Zone 7: Bahrain, Brunei, China, Hong Kong, India, Indonesia, Japan, Kuwait, Malaysia, Philippines, Singapore, South Korea, Sri Lanka, Thailand, United Arab Emirates, Egypt, Mexico, Greenland;

      Zone 8: Caribbean Netherlands, Netherlands Antilles, Anguilla, Antigua And Barbuda, Argentina, Aruba, Australia, Bahamas, Bangladesh, Barbados, Belarus, Belize, Bermuda, Bolivia, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, Fiji, French Guiana, French Polynesia, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Macao, Maldives, Martinique, Montserrat, New Caledonia, New Zealand, Oman, Pakistan, Panama, Paraguay, Peru, Qatar, Saint Barthélemy, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Samoa, Saudi Arabia, South Africa, St. Vincent, Suriname, Taiwan, Trinidad and Tobago, Ukraine, United States (6 of 62 states), Uruguay, Venezuela, Virgin Islands, British, Sint Maarten, Saint Pierre And Miquelon, French Southern Territories, Bouvet Island, British Indian Ocean Territory, Christmas Island, Cocos (Keeling) Islands, Norfolk Island, Wallis And Futuna;

      Zone 9: United States (Northern Mariana Islands), Afghanistan, Bhutan, Cambodia, Iraq, Israel, Jordan, Lao People's Democratic Republic, Lebanon, Nepal, Syria, Vietnam, Yemen, Turks and Caicos Islands, Papua New Guinea, Timor Leste, Nicaragua, Palestinian Territory, Occupied;

      Zone 10: United States (Marshall Islands), Azerbaijan, Iran, Islamic Republic Of, Kazakhstan, Kyrgyzstan, Mongolia, Myanmar, Korea, Democratic People's Republic Of, Tajikistan, Turkmenistan, Uzbekistan, Armenia, Georgia, Mayotte, Reunion, Benin, Botswana, Burkina Faso, Burundi, Republic of Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, Congo, The Democratic Republic Of The, Côte d'Ivoire, Djibouti, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea Bissau, Kenya, Lesotho, Liberia, Libyan Arab Jamahiriya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mozambique, Namibia, Niger, Nigeria, Rwanda, Sao Tome And Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Sudan, Saint Helena, Sudan, Tanzania, United Republic Of, Togo, Uganda, Zambia, Zimbabwe, Cuba, Falkland Islands (Malvinas), Cook Islands, Kiribati, Nauru, Niue, Solomon Islands, Tonga, Tuvalu, Vanuatu, Angola, South Georgia And The South Sandwich Islands, Tokelau, United States Minor Outlying Islands, Heard Island And Mcdonald Islands, Western Sahara, Pitcairn.